Onsite Health FAQs

1.  What does Onsite Health need to provide mobile services at a corporate campus?

     Answer:

  • 60 feet of parking space
  • A power supply
  • Reasonable and approved access to employees for marketing and communications purposes

2. By offering this service on its work-site, what liability issues face a client-company?

  • Answer: Onsite Health issues a hold harmless and indemnification article in its contract with the client-company, utilizing the client's preferred legal language. Onsite Health also lists the client-company as an additional insured and certificate holder of all applicable insurance coverage, such as General, Excess, and Automobile Liability. All Onsite Health affiliated clinicians have malpractice insurance and all Onsite Helath employees are covered by workers' compensation insurance. 

3. Would our company be endorsing Onsite Health over other local providers?

  • Answer: No. An employee is free to choose any clinican listed as a provider on the company's insurance plan. Onsite Health is a highly convenient service available to employees who prefer to save time by getting health care just minutes away from their workstation. Employers usually list Onsite Health as an option in the same way that companies advise employees of conveient resturants, fitness centers, commuting programs, and theme parks. The high convenience of Onsite Health permits employees to manage their work and personal time. 

4. If we add Onsite Health's mobile services, would it change our benefits strategy and add cost?

  • Answer: No. Onsite Health is a service offered as an option to employees. Laundry pick-up and delivery, auto servicing and detailing, and grocery delivery are also services, not benefits. This is an especially attractive "concierge-style" service, one that is brought to the campus almost without cost becuase: (a) our affiliated clinicains are providers for all phone lines and a power source are installed in a designated parking location, there are not continuing costs for the client.  

5. How does Onsite Health promote its service and who provides the marketing materials?

  • Answer: Onsite Health provides, at no cost, materials such as table tents, flyers, and e-mail templates that are client- approved and consistent with your company culture.

6. Can a patient's records be transferred to and from Onsite Health?

  • Answer: Yes. Patients' records are kept in our secure databases, which are backed up daily. A virtually paperless office system facilitates the transfer of a patient's records upon request by mail, fax, or e-mail. 

7. How often will the mobile health practice visit our site?

Answer: The schedule of services depends on the type of services being provided to each client and the demand for those services.

8. Will the clinical and administrative staff always be the same?

  • Answer: Yes. At Onsite Health, we understand that good business is built on lasting relationships. THat is why we ask our affiliated providers and practice management staff for a commitment to the practice so that we may offer consistency to our patients.

Dental FAQs

1. What kind of experience does the dentist have?

  • Answer: Onsite Health's affiliated dentists are all certified by the State Dental Board and have 5 to 7 years of experience. New dentists must have a minimum of 3 to 5 years of experience. 

2. What services or procedures can be done in a Mobile Dental Office?

  • Answer: Our mobile dental practices offer a full range of general and cosmetic dental services. Our mobile dental practices are equipped with advanced technology, including digital x-ray systems, intra-oral cameras, and ultra-sonic cleaning.

3.  What dental insurance programs does Onsite Health accept?

  • Answer: Onsite Health accepts PPO, Indemnity or Fee-For-Service dental plans. DMO and capitation programs are generally not accepted. 

4. Is using Onsite Health more expensive than other dentists' offices?

  • Answer: No. Your dental insurance plan dictates the fee schedules that are used by a dental provider, so you will pay the same fees to any dentist who is a provider under your insurance plan. If a dental service is not covered by an insurance plan, Onsite Health applies a competitive fee schedule knows as Usual, Customary, and Reasonable (UCR).